Creating Experiences for Humans. I work with small and medium sized businesses to develop clear Customer Experiences that involve their staff and create environments people like to be in. Developing Customer Journey Maps, I work on clearly noting Touch Points that improve the interactions businesses have and ultimately create a position to stand out from the crowd.

Exciting New Beginnings

Piper’s Friend has been a long time obsession of mine. It started many years ago when playing so often and finding cleaning my pipes, having soaking reeds and generally reading about all the health related issues with bacteria build-up that put me on the road to inventor. I will expand in more detail in the …

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